Hong Kong! The legendary Chinese city of life and lights, where millionaires rub shoulders with fresh-off-the-boat immigrants, skyscrapers overshadow shanties and class division are as dramatic as the neon that illuminates it all. Located on the southernmost banks of the Chinese mainland and pressed against the South China Sea, there truly is nowhere else in the world like Hong Kong, for Hong Kong is the World.

Having spent over two-and-a-half straight years in the Chinese mainland without leave, it was with both anticipation and apprehension that I recently crossed the southern border into Asia’s wealthiest city.

Despite its one-stop-shopping popularity with Mainland expats needing new clothes and a new visa, I truly had no idea what to expect in the former crown colony that supposedly makes even rich men feel poor. Rather terrified of exacting reverse culture shock, I hence saved English-speaking Hong Kong and its “One Country, Two Systems” self for the tail end of my journey across the 32 Chinese provinces.

Ever experienced bad service at immigration? You are probably not the only one complaining.

The Hong Kong government now launched a courtesy campaign to better the customer service at the border check posts.